Repair operations SaaS

Repair operations, evidence, and readiness in one workspace.

RepairPass helps manufacturers, importers, distributors, and own-brand sellers manage products, repair requests, spare parts, repairers, evidence, reports, and audit records for EU Right-to-Repair workflows.

Controlled pre-GA product. No legal advice, official endorsement, live payments, or legal-outcome guarantees.

Repair operations workspace

Readiness and evidence overview

Requests

42 active

Evidence

186 records

Provider mode

Mock safe

RP-DEMO-1003

Quote sent

Evidence linked

EcoWash Pro 8kg

Readiness 82%

Parts tracked

Berlin Partner

Assigned

Capacity visible

Product surfaces

Built around the repair workflow, not a generic ticket queue.

RepairPass keeps operational records connected: product catalog readiness, public intake, internal request review, spare parts, authorized repairers, evidence, and exports.

Products1
Repair requests2
Evidence3

Product catalog readiness

Maintain product models, brands, serial ranges, repair rules, and repair-readiness checklist items in one workspace.

Public repair intake

Offer a customer-safe portal for repair requests while keeping internal review, notes, and evidence separate.

Repair request workflow

Track intake, eligibility review, quote/form generation, repairer assignment, and customer-visible status.

Repairers and spare parts

Coordinate authorized repairers, stock and lead-time signals, compatible products, and operational notes.

Evidence Vault

Store tenant-scoped evidence metadata, link it to requests/products/parts, and support controlled downloads.

Readiness reports and exports

Review operational readiness gaps and export structured records for design-partner review and audit workflows.

How it works

A practical path from product setup to audit record.

The workflow is designed for teams that need repeatable repair operations and clear records without replacing human review.

01

Catalog

Create product and spare-part records that repair operations can reference.

02

Intake

Receive public or internal repair requests with product and issue context.

03

Review

Record human eligibility decisions, quotes, forms, and status changes.

04

Coordinate

Assign repairers, attach evidence metadata, and keep the workflow moving.

05

Report

Use readiness reports and exports for operational review and audit records.

Public intake

Customer-safe portal

Evidence Vault

Linked metadata

Repairers

Assignment flow

Exports

Tenant scoped

Operational review note

Readiness indicators help teams see missing setup and evidence coverage. They are not legal determinations.

Who it is for

For teams accountable for repair operations.

RepairPass supports organizations that sell or distribute repairable products and need a shared operating model for repair requests, product data, parts, repairers, and evidence.

ManufacturersImportersDistributorsOwn-brand ecommerce sellersRepair operations teams

Readiness and exports

Turn scattered repair records into reviewable operational context.

Readiness reports, evidence metadata, audit exports, and provider diagnostics give teams a clearer view of workflow readiness and remaining setup gaps.

Readiness reports

Product-level setup and evidence gaps.

Audit exports

Structured repair request records.

Provider posture

Mock defaults and explicit test-mode signals.

Controlled provider posture

Safe defaults for local, CI, and controlled demos.

Storage, email, billing, and AI providers default to mocks. Stripe support remains sandbox/test-mode only when explicitly configured. Live payments, production email, production storage hardening, and autonomous AI decisions are not enabled by this public page.

Pilot packaging

Pilot pricing hypothesis for design partners

These prices and limits are packaging hypotheses for controlled review. They do not start live checkout, collect payment details, create invoices, or imply validated pricing.

Free

Evaluation plan

For local evaluation or a very small staging workspace before a paid-pilot discussion.

Free

  • 5 product models
  • 10 repair requests/month
  • 25 evidence records
  • 1 active repairers
Start evaluation

Starter

Pilot price hypothesis

For a smaller brand, importer, or distributor validating one repair operations workflow.

EUR 49/mo

  • 50 product models
  • 100 repair requests/month
  • 500 evidence records
  • 5 active repairers
Discuss pilot fit

Pro

Pilot price hypothesis

For a growing repair operations team testing higher volume, evidence, and readiness needs.

EUR 199/mo

  • 500 product models
  • 1,000 repair requests/month
  • 5,000 evidence records
  • 25 active repairers
Discuss pilot fit

Business

Pilot price hypothesis

For a multi-brand organization validating larger repair operations and reporting needs.

EUR 799/mo

  • 5,000 product models
  • 10,000 repair requests/month
  • 100,000 evidence records
  • 250 active repairers
Discuss pilot fit

Ready for a controlled evaluation?

Start with a repair operations workspace.

Use RepairPass to evaluate product catalog readiness, repair intake, evidence workflows, and operational exports with safe provider defaults.