Known issues and limitations

These capabilities are not currently available:

• Customer quote acceptance or rejection in the public status view.
• Generated PDF audit-pack export; current audit packs use HTML and JSON.
• A durable in-app notification inbox or live support chat.
• Automated malware scanning; evidence review is manual.
• Automatic legal determinations or guaranteed regulatory outcomes.

Availability depends on how your workspace is configured. Demonstrations can intentionally use simulated services:

• Mock email records a simulated outcome without sending the message.
• Mock storage can keep evidence metadata but does not retain original bytes across restarts or deployments.
• Billing is simulated or test-only; live charging is unavailable.
• AI drafts may be simulated and always need human review.
• Public registration and ordinary organization creation can be disabled; use approved invitations.

Read-only roles, assigned-only repairer access, pending evidence review and unavailable-workspace restrictions are enforced parts of the workflow. Contact your owner or admin when an access decision needs review; do not treat these boundaries as errors to bypass.

If an action you are allowed to use still fails, record the page name, safe error message and approximate time. Tell your workspace owner or use Pilot Feedback in Settings when available. Exclude customer records, passwords, invitation/reset/status links and original evidence files from the report.

This page explains product behavior; it is not a live service-status feed. A listed limitation does not mean a failed core workflow has been resolved.